Train every emergency operator on realistic AI calls, before the real one comes in.
Sklls turns the latest generative AI into a 24/7 simulator that places, listens, and responds like a real caller in distress — so your team builds reps without burning training hours.
Trusted by emergency teams worldwide
A purpose-built simulator for the world's hardest phone calls.
Sklls is the only training platform engineered specifically for emergency call handlers — from medical dispatch to fire control rooms and crisis hotlines.
Powered by AI
Latest-generation conversational models simulate a caller that reasons, hesitates, and reacts in real time.
Realistic conversations
The AI responds dynamically to operator phrasing, follow-up questions and protocol deviations.
Custom training scenarios
Build, fork and version scenarios with a no-code editor. Match your local protocols and call types exactly.
Emotional voices
Virtual callers display panic, calm, confusion or anger — across 30+ languages and regional accents.
One platform.
Three jobs done.
From scenario authoring to live training to team-wide performance review — built for the people running emergency comms centers.
The teams answering 112, 999 & 911 — train on Sklls.
By using Sklls, new employees are more comfortable and confident than with standard training, and our experienced operators get to train in a realistic way to maintain and improve skills.
New operators develop the skills required to handle the most critical situations by the time they answer their first emergency phone call.
A fast-developing tool that we found very useful for teaching call handling techniques and procedures to new staff.
Enterprise-ready compliance
Built and audited for the data sensitivity of public safety organisations.
See Sklls run a real call,
with one of our experts.
We'll bring a scenario from your domain, medical, fire, hazmat or police, and show how your team would train on day one.