Train every operator on realistic AI calls.
Sklls turns the latest generative AI into a 24/7 simulator that calls, listens, and responds like a real caller in distress, so your team builds reps before the real one comes in.
Trusted by emergency teams worldwide
A purpose-built simulator for the world's hardest phone calls.
Sklls is the only training platform engineered specifically for emergency call handlers — from medical dispatch to fire control rooms and crisis hotlines.
Powered by AI
Latest-generation conversational models simulate a caller that reasons, hesitates, and reacts in real time.
Realistic conversations
The AI responds dynamically to operator phrasing, follow-up questions and protocol deviations.
Custom training scenarios
Build, fork and version scenarios with a no-code editor. Match your local protocols and call types exactly.
Emotional voices
Virtual callers display panic, calm, confusion or anger, with new languages added on demand via AI.
One platform.
Three jobs done.
From scenario authoring to live training to team-wide performance review — built for the people running emergency comms centers.
The teams answering 112, 999 & 911 — train on Sklls.
By using Sklls, new employees are more comfortable and confident than with standard training, and our experienced operators get to train in a realistic way to maintain and improve skills.
New operators develop the skills required to handle the most critical situations by the time they answer their first emergency phone call.
A fast-developing tool that we found very useful for teaching call handling techniques and procedures to new staff.
Enterprise-ready compliance
Built and audited for the data sensitivity of public safety organisations.
From the team
Customer Story Success Story from the Research Council of Norway.
How a Stavanger startup, RAKOS, and the AMK 113 control room partnered with the Research Council of Norway to build an AI training simulator now used in 14 countries.
Read story →
Press Sklls language training draws media attention.
Norwegian national broadcaster NRK covered our work using AI conversation training to help refugees practice Norwegian.
Read story →
Company Sklls named Impact Million 2025 finalist.
Sklls competed against over 40 Norwegian startups, advancing to the top 10 finalists and the final three presentations at the Impact Summit.
Read story →See Sklls run a real call,
with one of our experts.
We'll bring a scenario from your domain, medical, fire, hazmat or police, and show how your team would train on day one.